Frequently Asked Questions
Q: Is your security secure?
A: Our store supports SSL encryption, which means that your personal information, credit card information, and other important data are encrypted and safely exchanged during transmission.
Q: Can I return an item?
A: If the product is defective, please contact us through the KBQUNQ official LINE within 3 days of receiving the product to inquire about the status of the product. We will exchange it for the same item.
For details, please see our return policy page here.
