Thank you for visiting KBQUNQ.

We will suspend delivery and order processing from January 13th (Fri.) to February 1st (Wed.)

We will be closed for delivery and order processing.

The reason for the suspension is

The reason for the suspension is that our customer stores are located overseas,

The reason for the suspension is that our customer's store is located overseas and we will be suspending transactions for a long period of time.

During the period of January 13 (Fri.) - February 1 (Wed. ) , orders will be accepted as usual.

You will be able to place orders as usual,

Orders will be processed and shipped in order from Thursday, February 2. Orders will be processed and shipped in order from Thursday, February 2.

About Orders

Orders will be accepted as usual during the holiday period.

Orders placed between January 13 (Fri.) and February 1 (Wed.) will be processed and shipped on February 2 (Thu.).

Orders will be processed on or after Thursday, February 2,

From then on We will ship in approximately one month from that date. We will ship your order in about one month from that date.

Example). In case of purchase on January 27, the order will be placed on or after February 2.

and the product will be shipped in late February~early March.

Please note that the above schedule may change due to order congestion.

Please note that the above schedule may be delayed due to order congestion. Voucher No.]

After the holiday

Please note that it will take about a month to process your order and ship your order.

Please allow approximately one month for shipping.

Please check in advance before making your purchase.

Also, after the product is shipped, it may take up to 1 month for the slip number to be reflected due to the congestion of shipping products.

It may take up to one week for the tracking number to be reflected.

Please wait until it is reflected.

For those who purchase during the month of January before the holiday

For orders received by January 1 (Sat.), we will ship as usual, We will ship as usual.

Orders placed on or after January 1 (Sun.) may be shipped on or after February 9 (Wed.). We cannot guarantee delivery during January.

We cannot guarantee delivery during January, Please understand that we cannot guarantee delivery by the end of January.

However, some orders placed before January 1 (Sun.) will be shipped on or after February 9 (Wed.).

If you purchase multiple items, some items will be shipped first .

If you purchase multiple items, some items will be shipped first.

If your order placed on or before January 1 (Sun.) will not be shipped until after the holiday,

If your order will be shipped after the holiday, please let us know so that we can cancel or change your order.

Thank you for your understanding and cooperation.

Please note that we will not be able to cancel or change orders after January 1 (Sun.).

Please note that in principle, we do not accept cancellations or changes of orders after January 1 (Sun.).

Stop payment after the order has been placed.

From January 1 (Sun.) to February 1 (Wed.), "Postpaid Settlement" will be suspended.

Please note that " Pay later payment" will be suspended from January 1 (Sun.) to February 1 (Wed.), 2012. This is due to the fact that payment must be madeprior to the delivery date of the product when using the Payday Settlement service.

Other payment methods may also require payment prior to the arrival of the merchandise. Please understand this before making your purchase.

[Click here for Information on the time of debit for various payment methods】】

The billing for orders purchased during January will be debited in late February.

The billing for orders purchased in February will be debited in late March. The billing for orders purchased in February will be debited at the end of March. The billing for orders purchased during the month of February will be deducted at the end of March.

After the holidays, will be very busy processing and shipping items after February 2 (Thursday ).

Please note that payment may be made before your merchandise arrives.

Please check in advance before making your purchase.

Please check with us before you make your purchase. Returns and refunds

During the holiday period and on or after January 1 (Sun.) before the holiday

We do not accept cancellations or changes to orders placed during the holiday period or after January 1 (Sun.) prior to the holiday.

We will not be able to accept cancellations or changes to orders made during the holiday period or after January 1 (Sun.) prior to the holiday period.

Inquiries

Inquiries are handled as usual on weekdays from 10:00~17:00.

Please read the above explanation before contacting us.

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If you have any questions, please contact us on line.

Please note that we do not provide telephone support.

KBQUNQ Official LINE