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Frequently Asked Questions

Q: Is your security secure?

A: Our store supports SSL encryption, which means that your personal information, credit card information, and other important data are encrypted and safely exchanged during transmission.

Q: Can I return an item?

A: If the product is defective, please contact us through the KBQUNQ official LINE within 3 days of receiving the product to inquire about the status of the product. We will exchange it for the same item.
For details, please see our return policy page here.